Refinishing hardwood floors is necessary to preserve the wood and make the boards shine again. It should be done, The rooms need to be free of furniture, and Sanding removes much of the dirt and transforms the floors.
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I certainly have customers who are very particular and like their floors in tip top condition; I have others that have let their floors go for 20-30 years, so there is a wide range. On average, most customers will sand & refinish their floors every 10 yrs or so – potentially sooner if you have a busy household with lots of kids and pets; potentially longer if you/your kids take your shoes off in the house.